Hardware Maintenance
Servo's Hardware Maintenance services are designed to support your most important day-to-day hardware, allowing you to make the most efficient possible use of your technical and human resources.
For any busy organisation, IT systems and networks are subject to great pressure by users during working hours. The hardest-pressed equipment are laptops, desktop PCs, printers and servers. Along with communications equipment, these are essential assets on which users depend to do their jobs properly, and to which any disruption can cause more severe knock-on problems.
We offer various levels of hardware support, from normal office hours to 24x7, depending on your equipment and requirements. Over 400 engineers and technical staff are available throughout the UK to partner your service desk and your IT department, ensuring effective management for all your equipment. Once a call has been logged we strive to return the equipment to service within an agreed time.
Servo can also base a dedicated engineering resource on your site as an extension of, and partner to, your own IT team. This ensures there is only minimal delay between call logging and resolution.
Comprehensive, cost-effective support for IBM, HP, Dell and Sun midrange systems is delivered locally from nationwide logistics centres, with services tailored to your individual requirements to ensure that your IT systems are always protected.
Servo's Hardware Maintenance services: your key benefit:
You save money through economies of scale and guaranteed repair times, alongside the capability to focus your own IT resources on project work and other business-related IT issues.
Further benefits:
- Guaranteed repairs 24 x 7
- Your IT department freed to concentrate on critical IT issues
- Cost-effective bespoke contract with choice of SLAs
- Dedicated on-site engineers
- Logistics support and project management
Ideal for:
All industries and verticals
Related Servo services:
Hardware Maintenance will complement all Servo solutions.
Please contact Servo's Hardware Maintenance services team at info@servo.co.uk
