Deskside Support
Delivering help for all aspects of your IT management, Servo's Deskside Support services put at your disposal our nationwide pool of expert engineers and technical specialists. Since our office network spans the UK, a Servo engineer can quickly be at your premises wherever and whenever you need assistance.
The service provides help for end-users when a service desk cannot reach a client machine, or if someone has to be present onsite to perform essential tasks such as machine rebuilding or reimaging.
Besides sourcing and installing new technology, Desktop Support covers hardware and software support, deskside engineering support for your users and disposal of old equipment at the end of its useful life.
Servo's Deskside Support services: your key benefit:
The constant pressure on your internal IT resources is eased while the costs of managing your IT systems are substantially reduced. Your own IT staff do not need to travel to remote offices, and you no longer have to ship valuable equipment, such as laptops, to remedy IT incidents.
Further benefits:
- Single point of contact for all enquiries
- Our partnerships cover all major manufacturers we deliver unbiased support, reducing need for multiple service suppliers
- Superlative service quality to your end-users less downtime
- All work measurable according to strict SLAs
- Highly-trained engineers with wide range of accreditations and up-to-date knowledge
- Rebuilding and reimaging of client machines
- Shorter lead times during new equipment installation or when making resource changes
Ideal for:
All industries and verticals
Related Servo services:
Deskside Support will complement all Servo solutions.
