Case Studies
Servo demonstrated their willingness to adapt their support services to match our requirement. We were impressed by both their expertise and their flexibility
Servo provided a fully managed platform, hosted at the Servo Data Centre in Leeds, UK. Through this secure and highly available hosting facility, Baxi Group is able to use the same platform and applications to leverage its investment in online marketing across the Group, ensuring consistency in brand presence and quality of service. Read more
Services utilised : Managed Hosting
"We have entrusted what is essentially the lifeline of our business to Servo because they do things properly"
Servo delivered a full IT infrastructure hosting and management service using the latest virtualisation technologies. A dual-centre failover capability, data replication and thin-client environment supports business continuity. Built-in scalability enables capacity upgrades aligned with business growth. Read more
Services utilised : Hosting Services
"Few other organisations enjoy this flexibility and agility in their suppliers. In Servo weve a dedicated partner whose technicians are trained to look after the equipment; rather than be paid to sit around when not engaged with"
Servos comprehensive infrastructure maintenance and support dramatically saves time and money for ITV. Servo set up a technical service helpdesk so that dedicated Servo engineers can be deployed to all divisions of ITV whenever they are required. Read more
Services utilised : Remote
Infrastructure Management
"Having appointed Servo as our virtualisation partner, we were delighted with their solution"
With the help of Servo, Gosschalks Solicitors modernised its IT infrastructure through the use of Server virtualisation technologies. Read more
Services utilised : Infrastructure Services
Servo demonstrated their willingness to adapt their support services to match our requirement. We were impressed by both their expertise and their flexibility
Servo provided a reliable hardware breakfix service supported by
an electronic interface developed with INPS. The INPS Service
Centre receives a customer call, determines the nature of the fault
and logs the request. All hardware requests are met by Servo.
Electronic updates provide clear visibility of fix status from
engineer dispatch to repair. Read more
Services utilised : Systems Infrastructure Services
Morley Fund put their trust in Servo to work
alongside re-fit contractors. Servo installed an AMP NETCONNECT
Category 6A (10 Gigabit) XG Shielded and provided a Cabling
solution for the second floor offices. Read more
Services utilised : Infrastructure Services
Servo could not only assist with a number of aspects of the project but actually contribute to the design, selection of vendors, commercial negotiations and the maintenance and support of the new infrastructure
Servo was initially introduced to perform one specific function, Microsoft Active Directory design, however the client recognised Servos end to end capabilities and Servo became strategic to Kelvin Hughes not only in design and implementation but also in product selection and support. Read more
Services utilised : IT Product Supply
The project from start to finish has run smoothly and professionally even given some of the unexpected delays from outside contractors. The new system is fantastic and already confidence and feedback from the staff is second to none
Servo was brought in to complement the existing IT Department. This meant everything from user support, infrastructure management, executing growth projects and acting as trusted advisor to the business. Read more
Services utilised : Remote Infrastructure Management
Servo took a long-term view with the customer to replace the infrastructure, supporting BEST through that process
Servo took on both a commercial and technical challenge: instead of making short-term service revenue by fire fighting existing IT issues Servo took a long-term view with the customer to replace the infrastructure, supporting BEST through that process. Read more
Services utilised : Infrastructure Services
As our partner of choice, Servo provides us with a better service and better pricing than alternative suppliers. We derive considerable benefit from their services and look forward to continuing our relationship with them
Servo has been able to remove the time-consuming work away from First Choice so they can concentrate on their business. Just as important has been the ability to leverage the economies of scale. As a large IT solutions company, Servo is able to use its buying power to reduce costs. Read more
Services utilised: IT Product Supply
We have partnered with Servo to transform our IT infrastructure, providing an outstanding platform for the future, whilst at the same time significantly reducing our operating costs
Servo helped the university to understand the utilisation of their existing servers. The university is about half way through the virtualisation process, and has already been able to reduce the number of servers in its data centres and, with associated reductions in operating costs, energy costs and space. The project has also helped the university fundamentally overhaul its disaster recovery provision. Read more
Services utilised: Server and Virtualisation Management
We have a long-standing relationship with
Servo and they have become our biggest strategic partner
Connexions Derbyshire will also benefit from the long-term cost savings expected from the new infrastructure. Not only are the Citrix terminals considerably cheaper than PCs, the ongoing costs of maintenance and time to upgrade will be greatly reduced. Read more
Services utilised: Infrastructure Services
The work Servo has done over the past year has not only provided improved security, functionality and higher levels of resilience across our systems, but has also helped to drive down costs
The Identrica Managed Service offered the ideal solution a fully productised, robust two-factor authentication solution using the users mobile phone as a token. As well as ensuring high levels of security, this solution offers ease of use for the Personal Advisors and does not place unnecessary strain on the resources of the IT team. Working closely with Connexions IT staff, Servo provided total support for the new systems including on-site support where this was needed. Read more
Services utilised: Desktop & Application Lifecycle Services, Security & Infrastructure Management
Having a reliable and professional
maintenance supplier in place ensures that we can go on delivering
customer service of the highest standards
For the last four years, Servo has provided store support services to Phones 4u. This includes the support for all point-of-sale equipment, printers, scanners and back-office equipment installed in the retail outlets, totalling around 21,000 devices. Servo is also responsible for supporting the in-store cabling infrastructure from all networked devices back to the store communications cabinet. Read more
Services Utilised: IT Support Services, Product Supply
If I could get all of my suppliers working with me the way that we work with Servo then i'd be very happy
All of the hardware on these sites including the vital EPOS terminals is maintained by Servo, which is one of Welcome Breaks key IT services suppliers. This service has been provided by Servo since late 2005 and before this it had supplied Welcome Break with cabling and network infrastructure services. Read more
Services utilised: Hardware Maintenance
Servo had good references. They had already partnered with other firms in construction, showed a good understanding of what we needed to do, and had good technical capability as well
While it is an innovator within its own industry, Shepherd is a company that does not necessarily need the very latest and ground-breaking computer systems it prefers instead to use solutions that will get the job done simple and effectively.
As well as giving Shepherd more control, the combination of the central mail server and EAS has helped to boost performance. Read more
Services utilised: Server & Storage Replication Services
Servo implemented a solution based around the HP StorageWorks architecture. The HP StorageWorks solution enabled UWCN to stripe across and utilise all available space in a centralized storage pool Centralised data management provided the ability to operate and manage the system remotely. Read more
Services utilised:
Information & Data Lifecycle Managment
Its a complete system and we worked with Servo to define the service levels and standards, the realtime copying and distribution and overnight staging of the tape back-ups, says Excell. The whole project has made backing-up much quicker, more efficient and bolstered the disaster recovery system. Read more
Services utilised: Server and Storage Replication Services
Servos biggest asset is its people. The quality and the attitude of the staff was a major factor in the success of the project.
Newham College needed to rethink parts of the IT strategy and replace legacy storage with a centralised, resilient and manageable storage system that would provide high availability and enable greater business continuity options Servo deployed HPs StorageWorks EVA family of products, designed specifically for customers with business critical systems and offering a high performance, high availability storage solution. Read more
Services utilised: Server and Storage Replication Services
The seamless implementation allowed DFS business continuance, safeguarding communications without disruption
DFS identified the need to upgrade their existing IT infrastructure to ensure the integrity and resiliency of their business critical information. Servo devised a network solution which could grow with DFSs business and still support the implementation of new & emerging technologies such as Voiceover IP. Read more
Services utilised: Infrastructure Services
They know us and we know them, their engineers are good, they know what they are doing and I have no hesitation in using them
Servo had put forward a comprehensive solution for Internet security that involved a combination of Nokia appliance and Check Point firewall software, the MessageLabs email scanning service and Sophos anti-virus software. These products and services have proved effective and easy to manage. Read more
Services utilised: Security & Infrastructure Management
I knew what I wanted from a business perspective and my IT guys knew where the sensitivities would be and we relied upon Servo to guide us through it
One of the aims of the well-managed infrastructure project was to improve security by introducing controls to prevent unauthorised devices being connected to equipment and unauthorised software from being downloaded from the Internet, We also ensured that all PCs and laptops were configured consistently and were running the same versions of software. This made IT support easier. Read more
Services utilised: Infrastructure Services
A complete infrastructure transformation in partnership with Servo has reduced operating cost and has created an outstanding platform for the future.
Servo proposed server consolidation using HP Blade technology, with an HP Storage Area Network solution, using the same configuration on each site. They also proposed the HP Data Protector solution for backup. The HP equipment offered high availability, resilience and flexibility. In choosing Servo, the university considered the quality of their project management, the level of service they were able to offer and their willingness to act as a single point of support for the whole solution. Read more.
Services utilised: Server & Virtualisation Management
This project has made a real difference to the staff and students of the College and provides an outstanding platform for the future.
Havering Sixth Form College wanted to future proof its infrastructure to create a learning platform consistent with the vision of a 21st Century College. This would allow staff and students to access ICT services on a 24 * 7 basis from a range of locations. Read the full case study here.
Services utilised: Infrastructure Services, Storage Management and Server Virtualisation.
